Termos do serviço

Terms of Service — EllanaLondon

Last updated: June 2026

By making a purchase at EllanaLondon (ellanalondon.com), you agree to these Terms of Service.

1. ABOUT ELLANALONDON
EllanaLondon is an online women's fashion store, based in Portugal, specializing in dresses and sandals for the European market. We operate in accordance with European consumer protection legislation.

2. ORDERS AND PAYMENTS
By completing an order, you declare that the information provided is true and complete. Payments are securely processed via Shopify Payments with SSL encryption. All prices are expressed in euros (€) and include VAT where applicable.

3. SHIPPING AND DELIVERY
The estimated delivery time is 5 to 10 business days for Europe. See our Shipping Policy for more details.

4. RETURNS AND REFUNDS
We accept returns within 30 days of receipt, in accordance with European Directive 2011/83/EU. Please refer to our Return Policy for the complete process.

5. INTELLECTUAL PROPERTY
All content in this store (texts, images, product names, logo) is the property of EllanaLondon and may not be reproduced without express permission.

6. LIMITATION OF LIABILITY
EllanaLondon is not responsible for delays caused by carriers, customs, or events beyond our control.

7. CONTACT
For any questions: ellanalondon@gmail.com. EllanaLondon is registered in Portugal and operates in accordance with current European legislation.